To ensure a safe and reliable shopping experience, we provide the following information in accordance with Japanese law.
| Company Name | ITO SHUZO Co., Ltd. |
| Representative | Jun Ito (5th-generation Kuramoto / Koemon Ito V) |
| Head Office / Brewery | 〒512-1211 110 Sakuramachi, Yokkaichi, Mie, JAPAN |
| Contact | TEL: +81-59-326-2020 FAX: +81-59-326-9800 |
| Product Prices | Prices are indicated individually for each product. |
| Shipping Fee | Varies based on order contents and destination. Please contact us for more details. |
| How to Order | Fax Online shop (BASE / Mercari Shops) |
| Payment Methods | All payments are requested in advance. Bank Transfer / Postal Transfer Transfer fees are the responsibility of the customer. Credit Card (VISA, MasterCard) A payment link will be provided. Mobile Carrier Payment / Convenience Store Payment / Pay-easy / Amazon Pay / PayPal Available via our online shop (BASE). |
| Shipping Policy | Delivery is available within Japan only. Please note that shipping to remote islands or certain areas may not be available. |
| Returns & Exchanges | If you receive a damaged product during shipping or an item different from your order, we will take full responsibility and replace it. Please contact us within 7 days of delivery. We are unable to accept returns or exchanges for reasons other than the above. However, if you have any questions or concerns upon receiving your order, please feel free to contact us via email or phone. |